Policy and Terms

At DKB Chiropractic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). By using our services, you agree to the practices described in this policy.

Collection of Contact Information

We collect personal information that you provide to us in order to deliver medical services effectively. This may include:

• Payment Information: Insurance details, payment method, billing address.

• Personal Identification Information: Name, address, date of birth, phone number, email address, emergency contact information.

• Health Information: Medical history, diagnoses, treatment plans, test results, medications, and other related health information.

Use of Contact Information

We use your personal and health information for the following:

• Legal Compliance: To comply with healthcare regulations, including reporting requirements and audits.

• Providing Medical Care: To diagnose, treat, and manage your health conditions.

• Appointment Management: To schedule, reschedule, and send reminders for appointments.

• Billing and Insurance: To process payments, verify insurance, and bill for services rendered.

• Communication: To communicate with you regarding your care, test results, and follow-up instructions.

Protecting Your Information

We take the security of your personal health information seriously. We use physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, or misuse. These measures include encrypted electronic records, secure storage, restricted access, and employee training on privacy and confidentiality.

Sharing Your Information

We will not share your personal health information with third parties except in the following circumstances:

• Business Associates: We may share your information with business associates (e.g., laboratory services or transcription services) who assist us in providing care, but they are also required to protect your information in accordance with privacy laws.

• With Your Consent: We may share your information with other healthcare providers, family members, or caregivers when you provide explicit consent.

• To Process Payments: We may share necessary information with billing providers or insurance companies to facilitate payment and claims.

• For Legal or Regulatory Purposes: We may disclose information to comply with laws, court orders, or government requests, such as reporting required health data or responding to subpoenas.

Your Rights

As a patient, you have several rights regarding your health information, including:

• Right to Withdraw Consent: If you have previously consented to share your information with a third party, you can withdraw your consent at any time.

• Right to Access: You have the right to request a copy of your health records.

• Right to Correct: You can request corrections to your health records if you believe the information is inaccurate or incomplete.

• Right to Confidential Communications: You can request that we contact you through specific methods (e.g., only by phone or email).

• Right to Request Restrictions: You can ask us to limit how we use or disclose your information in certain situations (though we are not always required to agree to these requests).

Third-Party Websites

Our website may contain links to third-party websites that are not controlled by DKB Chiropractic. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website or provided to you via other appropriate methods. We recommend that you review this policy periodically.

Contact Us

If you have any questions or concerns regarding your privacy, please contact us at:

DKB Chiropractic
3930 Walnut St. STE 220, Fairfax, VA 22030
(757) 384-5757
dkbclinic@gmail.com

Last Revised 2/5/2025 3:11 PM

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by DKB Chiropractic. By scheduling an appointment, using our website, or interacting with our services, you agree to comply with these Terms.

General Information

DKB Chiropractic provides healthcare services to patients, including consultations, treatments, and related services. We are committed to delivering the highest standard of care while protecting your personal information and respecting your rights.

Appointment Scheduling and Cancellation

To schedule an appointment, you may use our online booking system, call our office, or work with our staff directly. We require that you provide accurate, complete, and up-to-date information when scheduling appointments.

• Cancellations and Rescheduling: If you need to cancel or reschedule an appointment, please notify us at least 12 hours in advance to avoid a cancellation fee.

• No-Show Policy: Failure to attend a scheduled appointment without prior notice may result in a no-show fee.

Patient Information and Privacy

By providing personal and health information, you consent to the collection, use, and storage of your data as outlined in our Privacy Policy, which complies with applicable privacy laws (e.g., HIPAA). We will not share your personal health information with third parties except as necessary for healthcare services, billing, or as required by law.

Payment and Insurance

Payment for services rendered must be made at the time of service unless other arrangements are agreed upon. We accept various methods of payment, including insurance plans, credit cards, and cash. If you have insurance coverage, we may assist in processing your claims, but you are ultimately responsible for any outstanding balance not covered by your insurer.

• Co-pays and Deductibles: You are responsible for paying any co-pays, deductibles, or non-covered services at the time of your appointment.

Communications with Patients

We may communicate with you via text message, email, or phone for appointment reminders, billing inquiries, and other healthcare-related matters.

By providing your contract information, you consent to receiving messages from us regarding your appointments, healthcare updates, and other important information related to your care. Message frequency varies and message/data rates may apply.

You can opt-out by texting STOP at any time, or text HELP to receive assistance. You may also contact our office directly at (757) 384-5757 or dkbclinic@gmail.com.

Prohibited Activities

When using our services, you agree not to engage in the following prohibited activities:

• Violating any applicable laws or regulations, including those related to healthcare, data privacy, and telecommunications.
• Submitting false or misleading information.
• Interfering with the operation of our website or services.
• Attempting to gain unauthorized access to our systems or the personal information of others.

Amendments to the Terms

We reserve the right to modify or update these Terms at any time. When we make changes, we will update the “Last Revised” date at the top of these Terms. Your continued use of our services after any changes to these Terms constitutes your acceptance of the updated Terms.

Termination

We may terminate or suspend your access to our services at any time, with or without cause, including if you violate these Terms. Upon termination, you will no longer have access to the services, and any obligations or liabilities incurred prior to termination will remain in effect.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

DKB Chiropractic
3930 Walnut St. STE 220, Fairfax, VA 22030
(757) 384-5757
dkbclinic@gmail.com